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This blog presents lecture topics and linked material for Tom Mitchell's section of i300 HCI/Interaction Design class in the School of Informatics and Computing at Indiana University, Bloomington.

Friday, November 14, 2014

Project 4, Initial Project Definition Hints

The three main issues in some submissions that will negatively affect the quality of your final project are:

1. Not choosing a worthwhile cause, or at least a service,

2. Not having made contact with the client or client group in advance of the submitting your interim work, and

3. Having not done 1 and/or 2 jumping to a conclusion that the organization "needs a website, or app, or whatever."

Please read the criteria for each interim submission carefully, we are working through the five modes set out in the dSchool documents.

The project focuses on human, or user-centered design -- no client? No successful project.

Yesterday's assignment was to focus on empathizing with a client and defining their needs. Look at your submission carefully. If you didn't do this then you need to do it now before moving forward.

The assignment for next Wednesday builds on this, moving on to the ideation phase, setting out the research for the Case Study. You must apply the methods from the Bootcamp Bootleg, such as those suggested, and document the what you found.

The Prototype Design and Rationale develops out of what you found in your research and should not be "a website" or "an app" in general, but instead should be a prototype in whatever form that addresses the specific issue identified through your case study research. You will test, and evolve, your prototype through interaction with your client and those to benefit from your design -- documenting this process is much more significant than the specific "design" you end up with.

Below are two good examples -- double-click on the image to have a look at them and then review your group's work. In many cases you may need to go back before you move forward. If you missed the mark in any way just re-submit the Initial Project Definition in one document with your Research for Wednesday, 19 November. As always feel free to contact me or your AIs if you have any questions.



http://www.indiana.edu/~iucdp/goodexample2.pdf




Tuesday, November 11, 2014

Monday, 17 November

"I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail." Abraham H. Maslow (1962)

Summary of Areas for Possible Problem Identification Improvement

Reiterate Project 4 Research Phase Elements:

Due Wednesday, 19 November at noon

Each group will do a near-complete draft of their Case Study, including:

Process -- i.e. adopting the 7 mindsets and applying the 5 modes set out in the dSchool documents

Methods -- set out the ones you chose from the Bootleg Bootcamp document, but likely to include:

  • Assuming a Beginner's Mindset
  • User-Camera Study
  • Interview with Empathy
  • [Exploration of] Extreme Users
Findings -- Based on the application of your methods create a "Composite Character Profile" for those you will serve through your design (elsewhere these are sometimes called "Personas")

Design Brief -- What are the parameters for your prototype design project? In other words, what are you trying to accomplish through your design? You may find it useful to apply the "Impose Constraints" method (on page 32 of the Bootcamp Bootleg document to help here).

Document your project research in words, images and, if appropriate, video and present in a designerly PDF.

Introduce Project 4 Prototype Design and Rationale Phase Elements:
Due Wednesday, 3 December at noon

Starting with your Design Brief, set out the steps you followed in developing and testing your prototype with your client/group

You can use the "Prototyping for Empathy," "Prototype to Test," "Testing with Users,""User-Driven Prototyping," "Shooting Video," and "Video Editing" methods from Bootcamp Bootleg, pp. 33 - 35, 38, 42 - 43.

Show the evolution of your prototypes, the rationale for them, the response from testing with users, and the iterations as your understanding of client needs improves through the prototyping process.

Document your design evolution in words, images and, if appropriate, video and present in a designerly PDF.


The State of Design in Silicon Valley

On the Origins of Interaction Design: Bill Moggeridge:


http://vimeo.com/48488802



Tim Brown TED Talk on Design Thinking:

In-class writing assignment: listen critically and, after watching the video, write up three key implications of what he talks about for your work on Project 4.






Homework for Wednesday, 19 November at noon:

Complete Project 4 research phase

Wednesday, 12 November

Project 4 Proposal due -- in class discussion of topics

Discuss reading response questions:
    1. What is the benefit of assuming a beginner’s mindset? How might you adopt one on this project?
    2. What is the purpose of a user-camera study? What does it involve? 
    3. Why is it necessary to prepare for interviews?

Discuss next steps

Homework for Monday, 17 November:

Begin Research phase of Project 4 emphasizing work on their Case Study, including:

Process -- i.e. adopting the 7 mindsets and applying the 5 modes set out in the dSchool documents

Methods -- set out the ones you chose from the Bootleg Bootcamp document, but likely to include:

  • Assuming a Beginner's Mindset
  • User-Camera Study
  • Interview with Empathy
  • [Exploration of] Extreme Users
Findings -- Based on the application of your methods create a "Composite Character Profile" for those you will serve through your design (elsewhere these are sometimes called "Personas")

Design Brief -- What are the parameters for your prototype design project? In other words, what are you trying to accomplish through your design? You may find it useful to apply the "Impose Constraints" method (on page 32 of the Bootcamp Bootleg document to help here).

Document your project research in words, images and, if appropriate, video and present in a designerly PDF. 
Additionally, read Bootcamp Bootleg pp. 10 - 11, and 17 and feel free to answer the following extra credit reading response questions:

  1. What are the stages of an interview with empathy? 
  2. Who might be the “extreme users” in your current project situation? What might you be able to learn uniquely from them?
  3. What are the benefits of creating a composite character profile (aka a persona)?

Thursday, November 6, 2014

Monday, 10 November

Why, according to Don Norman, are error messages evil?



What is Good Design?:



Two for the Apple haters:




Course grade curve -- minimum 3 points

Final exam study questions

Good Project 3 examples


How do the "D.Mindsets" differ from your usual way and thinking and working? 


What topics are you considering for your final project? 



Methodology:


Review the five modes in terms of their application to Project 4 
  1. Empathize: it’s why we’re doing user-responsive design in the first place – to bring benefit
  2. Define: that’s what you’re doing to do now, as a group. 
How?
Choose one topic and develop it – engage with your client group re: #1 and # 2 define the scope of your engagement 

    Project 4 Submission Formats


    In-class Exercise: 

    Meet with your group, choose the topic to focus on, determine when and how to engage with your client.


    Homework for Wednesday, 12 November at noon:
    • Do a preliminary interview, as a group, with your Project 4 client 
    • Complete your initial project proposal, submitting it through Oncourse
    • Read Bootcamp Bootleg pp. 6, 8 – 9 and feel free to answer the following reading response questions for extra credit:
      1. What is the benefit of assuming a beginner’s mindset? How might you adopt one on this project?
      2. What is the purpose of a user-camera study? What does it involve? 
      3. Why is it necessary to prepare for interviews?

    Submission Formats for Project 4

    Initial Project Proposal: Empathize and Define

    Due Wednesday, 12 November at noon

    Each group should do a short write up identifying:
    1. The organization you plan to work on behalf of,
    2. Your main contact there,
    3. The issue(s) that would benefit from user-responsive design,
    4. The people who would be benefiting from the design and
    5. Include links to relevant background on your organization, its mission, and their outstanding needs.
    If you are not 100% sure if your idea is a workable one, feel free to do two write ups to choose from.

    As is now usual, lay your proposal out in a designerly way with a relevant descriptive title and subtitle, headings, and present your ideas neatly in words and images.


    Project Research: Ideate

    Due Wednesday, 19 November at noon

    Each group will do a near-complete draft of their Case Study, including:

    Process -- i.e. adopting the 7 mindsets and applying the 5 modes set out in the dSchool documents

    Methods -- set out the ones you chose from the Bootleg Bootcamp document, but likely to include:
    • Assuming a Beginner's Mindset
    • User-Camera Study
    • Interview with Empathy
    • [Exploration of] Extreme Users
    Findings -- Based on the application of your methods create a "Composite Character Profile" for those you will serve through your design (elsewhere these are sometimes called "Personas")

    Design Brief -- What are the parameters for your prototype design project? In other words, what are you trying to accomplish through your design? You may find it useful to apply the "Impose Constraints" method (on page 32 of the Bootcamp Bootleg document to help here).

    Document your project research in words, images and, if appropriate, video and present in a designerly PDF. 


    Prototype Design and Rationale: Prototype and Test 
    Due Wednesday, 3 December at noon

    Starting with your Design Brief, set out the steps you followed in developing and testing your prototype with your client/group

    You can use the "Prototyping for Empathy," "Prototype to Test," "Testing with Users,""User-Driven Prototyping," "Shooting Video," and "Video Editing" methods from Bootcamp Bootleg, pp. 33 - 35, 38, 42 - 43.

    Show the evolution of your prototypes, the rationale for them, the response from testing with users, and the iterations as your understanding of client needs improves through the prototyping process.

    Document your design evolution in words, images and, if appropriate, video and present in a designerly PDF.


    Final Project Submission
    Due Wednesday, 10 December at noon

    Each member of the group should submit the same designerly PDF addresses all of the elements set out in the Project 4 Brief.

    The Overview addresses the aim of your user-centered design project holistically. The Background section sets out the context in which your project takes place. The Conclusion sets out the success of your prototyping exercise in clarifying and meeting a specific need of your client group.

    Each individual group member should also submit their evaluations of your fellow team members and a reflection paper on this project specifically, and also on what you've learned during the course of this semester. Reflect on the skills and understandings you've developed and their relevance for you in your future career. 



    Wednesday, November 5, 2014

    Extra Credit Reading Response Assignments

    You will be responsible for the answers to the following questions on the Final Exam. Feel free to answer them using the Reading Response Question format for extra credit by the days indicated:

    Monday, 10 November at noon:
    Read Bootcamp Bootleg pp. 1 – 5 and answer the following reading response questions:
    1. What are the seven D.Mindsets and what is the main conclusion you draw from them collectively? Which is the most challenging for you?
    2. What are the “Five Modes” identified in Bootcamp Bootleg? What is the importance of each of the five? In which of them do you see yourself as most likely to work?

    Wednesday, 12 November at noon:
    Read Bootcamp Bootleg pp. 6, 8 – 10 and answer the following questions:
    1. What is the benefit of assuming a beginner’s mindset? How might you adopt one on this project?
    2. What is the purpose of a user-camera study? What does it involve? 
    3. Why is it necessary to prepare for interviews? 

    Monday, 17 November at noon:
    Read Bootcamp Bootleg pp. 10 - 11, and 17 and answer the following reading response questions:
    1. What are the stages of an interview with empathy? 
    2. Who might be the “extreme users” in your current project situation? What might you be able to learn uniquely from them?
    3. What are the benefits of creating a composite character profile (aka a persona)?




    Tuesday, November 4, 2014

    Wednesday, 5 November

    • Review select Project 3 examples
    • Form groups 
    • Choose potential Project 4 topics

    Homework for Monday, 10 November at noon:
    • Group to finalize Project 4 topic
    • Read Bootcamp Bootleg pp. 1 – 5 and feel free to answer the following reading response questions for extra credit:
      1. What are the seven D.Mindsets and what is the main conclusion you draw from them collectively? Which is the most challenging for you?
      2. What are the “Five Modes” identified in Bootcamp Bootleg? What is the importance of each of the five?